Party City Promotion & Coupon Policy

Products, Categories, & Fees Excluded From Promotional Discounts

The following are not eligible to receive any dollar-off, percent-off or shipping discounts.

• Helium Tanks

• Elf on the Shelf Products

• Sale/Clearance/Promotional Items

• Pre-orders

• Taxes

• Shipping & Handling Fees

• Personalized Favor Setup Fees

This list is subject to change at any time.

General Rules:

• Promo codes cannot be combined. Only one promo code permitted per order and customer.

• Valid coupon code must be entered at checkout to receive discount.

• Not valid for prior purchases.

• Offer valid dates are based in Pacific Time and start/end at midnight PST

• All promotional dates & times are subject to change without notice.

• We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of discount.

• Pricing, participation, selection and availability may vary by store or online.

• No cash or credit back.

Discount Eligibility For Merchandise Promotions

• Order subtotal is used to calculate discount eligibility threshold.

• Discount eligibility threshold must be met before any discount is applied.

• The following charges do not apply towards the order subtotal:

  • Taxes

  • Shipping & handling fees

  • Personalized favor setup fees

  • Items that are already discounted (ex. Buy One Get One, 3 for $10, etc…)

  • Sale and clearance items

  • Any other non-merchandise charge

  • Anything listed in the below section titled "Products, Categories, & Fees Excluded From Promotional Discounts"

Additional Rules For Shipping Promotions

• Discounted shipping offers are not valid for:

  • Over-sized or hazardous items

  • Alaska/Hawaii addresses

  • Military address deliveries

• Discount eligibility threshold for shipping promotions is calculated after any product-level or basket-level discounts have been applied.

Contact Us

If you believe your purchase should be eligible for the promo you are attempting to apply, please reach out to customer service from our contact us page for further assistance.