To pick up your order once it’s ready:
Drive up to the front of the store and call the store’s phone number. Let them know your name, order number and vehicle description.
An associate will bring out your order and place it in the trunk.
Please note that inflated balloon orders will be placed next to your vehicle for you to arrange into your car. We do not recommend storing inflated balloons in the trunk of your car.
Your payment will be authorized for the full amount at checkout, but the money will not be taken until your order has been picked in store. Some customers may have varying payment experiences based on store location. If this is the case, you will receive an email detailing further instruction.
You can pick up your order or assign an alternate person to pick it up for you. To add an alternate pickup person, enter the first and last name along with email contact (optional) of the person who will be picking up the order in the "Curbside Pick Up & Delivery" section during checkout.