Balloon Delivery FAQs
Can I place a balloon delivery order online?
Yes! To place a delivery order, simply find your balloons online and look for "Same Day or Scheduled Delivery", then click on "Availability". From there, you can select the quantity, provide your delivery information and choose a delivery date and time - up to 2 weeks in advance and as early as the same day if ordering before 2:30pm (local time).
When will my local store offer balloon delivery?
Balloon delivery will be available in all stores nationwide soon! Until then, check here to see if we offer it your neighborhood.
I need balloon delivery at an exact time and place. Is that possible?
We can deliver balloons to most locations. If you are hosting an event at a venue, be sure to confirm delivery details with them before placing your balloon order. Factors like traffic volume, distance, and special events can affect the time of delivery, which is why we allow for a 3-hour delivery window. We currently offer delivery between 4-7pm each day our store is open.
How far in advance should I place an order?
For same-day delivery, schedule your balloons by 2:30pm local time. For other delivery dates, you can place your order up to 2 weeks in advance.
What kinds of balloons do you deliver? Is there a limit to the quantity I can order?
We'll deliver any helium balloon we sell in our store. There's no item limit, other than available inventory. Orders of 24 balloons or greater may be delivered by multiple drivers.
What are some balloon accessories or extras I can order?
Party City offers lots of balloon accessories and extras to make your arrangements one-of-a-kind. Whether you need balloon weights to hold down helium-filled balloons, tails and tassels for extra flair or lights for a truly glowing experience, we’re here to help!
How long can I expect balloons to last?
With Hi-Float sealant, helium-filled latex balloons have a float time of up to 18 hours indoors. When ordering latex balloons, you should always request delivery on the day of the party. Foil balloons can remain afloat for several weeks and can be delivered a few days in advance of your event.
Is Hi-Float included in the cost of my order?
Yes! Hi-Float sealant is applied to any helium-filled latex balloon you order.
Is helium included in the cost of my order?
Helium is included in the price of foil balloons and bouquets containing foil balloons. Helium is not included in the price of most latex balloons.
Can I get a refund for balloons that burst during delivery?
Yes, we happily refund the expense of balloons damaged in transit.