Customer Service

Promotional Information

Promotional discounts are an essential part of a customers' shopping experience and Party City wants to ensure that you have the specific information necessary to understand how these discounts work and can make the most of your shopping experience.

Today's Offer from Party City

Free Ground Shipping On Orders $59+ OR Save Up To $20:omni:FREESHIP59 SAVEMORE
LIMITED TIME ONLY. Valid coupon code must be entered at checkout to receive discount. Merchandise subtotal is used to calculate discount offer threshold for online promo codes. Discount offer threshold must be met before the discount is applied. Discount applies to merchandise only and does not apply to shipping, fees, taxes, or other non-merchandise charges. Personalized favor setup fees do not count towards the discount offer threshold. The minimum merchandise subtotal that must be met for shipping promotions is calculated after any discount coupons have been applied and does not include shipping, handling, taxes or duty charges. Offer not valid on sale/clearance/deal items or buy one get one free items. Offer may not be combined with other coupon codes. Not valid for prior purchases. Shipping will be reflected on the order checkout page in the selection box. Shipping offers are not valid for over-sized, hazardous items, sale/clearance/deal items, buy one get one free items, Alaska/Hawaii or military address deliveries. No cash or credit back. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of discount. All promotional dates & times are subject to change without notice. Only one coupon or promotional code permitted per order and customer. Pricing, participation, selection and availability may vary by store or online. Distribution to coupon websites such as RetailMeNot, Groupon, Living Social, Hip2Save, etc is strictly prohibited. FREESHIP59 offer valid from Wednesday 6/13/18 at 12:01 AM PT through Friday 6/22/18 at 11:59 PM PT. SAVEMORE offer valid from Wednesday 6/20/18 at 12:01 AM PT through Friday 6/22/18 at 11:59 PM PT.

Promotional Offer Restrictions & Limitations

Promotion code must be entered at the time of purchase

  • Only one promotional offer can be applied per order
  • Not valid on prior purchases

Minimum merchandise subtotal must be met or exceeded for promotional offer to apply

  • Merchandise subtotal value excludes shipping, handling, taxes or duty charges
  • Minimum value excludes: on sale/clearance items or BOGO (Buy One Get One) items
  • The value of sale and clearance items is added to the merchandise subtotal however it does not count towards the discount eligibility threshold
    (i.e. You must add $65 worth of regularly priced items to qualify for a “$10 off $65”, or “Free Ground at $65” discount.)

Free Shipping Promotions are not valid for the following orders in the US:

  • Orders shipping to Alaska or Hawaii
  • Orders that include over-sized or hazardous items such as:
  • Helium Tanks
  • Chaffing Dish Sets
  • Anything with compressed air such as:
  • Hairspray
  • Cake Icing Spray
  • Party Streamer Spray (“Silly String”)
  • Party Poppers
  • Party Bins and Party Tubs
  • Giant Pinatas

Please Note:

Party City is not affiliated with any coupon sites and we do not publish any promotional discounts in these locations. Promotional offers located on these sites may not be valid. Party City is not responsible for the validity of promotional offers found on sites not affiliated with our company.