Halloween at Party City: Frequently Asked Questions

  • What are Party City’s store hours during Halloween?

    Party City store hours vary by location. Most stores have extended hours during Halloween season and can remain open as late as midnight. For the Halloween hours of the store nearest you, please visit the Party City store locator.

  • Is Party City open on Halloween day?

    Yes! Party City stores keep normal business hours on Halloween day. So it's possible for you to make that last-minute purchase of a Halloween costume, decoration, or costume accessory, assuming that it hasn't sold out.

  • Does Party City allow customers to buy online and pick up their order at the store?

    Most items sold online are available for in-store pickup. Once you've added a product to the shopping cart, select the 'Pick Up In Store' option to view a list of stores in your area that carry the product you wish to buy. There's no shipping fee for items purchased online and picked up in-store.

  • When will my order be available for in-store pickup?

    Most orders designated for in-store pickup are ready within two hours, but this window can vary depending on store inventory and the time the order was placed.

  • Does Party City offer military or non-profit discounts?

    Yes! Party City offers a 15% military discount for in-store purchases and tiered in-store discounts for schools and non-profit organizations.

  • Can Halloween costumes and decorations be reserved at Party City?

    • In select Party City stores, you can reserve any costume on the costume wall directly through the Party City app. Please note that you must be on the premises of the participating store to do this.

    • You can also pre-order online select Halloween costumes, accessories, and decorations before they become available for sale. Eligible products will display a pre-order badge or pre-order basket button.

    • A third option is to place your order online and pick it up at the store. This option may be limited by store inventory: close to Halloween, many of the more popular products begin to sell out.

  • Does Party City offer dressing rooms to try on costumes during Halloween?

    Many Party City locations have fitting rooms year-round, generally located towards the back of the store. Any locations without permanent fitting rooms will offer temporary fitting rooms for the entire Halloween season, sectioned off by curtains and monitored by staff for privacy. There's no limit to the number of costumes you may try on, although we ask that you be mindful of other customers who may also be experiencing long waits for the fitting rooms.

  • What's the best time to shop at Party City during Halloween?

    Shop before 4PM and after 9PM, Monday through Thursday, to avoid the Halloween rush. Party City stores can be crowded on weekends, but with extended store hours and increased staffing, we'll accommodate all shoppers. If you choose to shop during peak hours or on the weekend, anticipate long lines and increased wait times. We promise to make it worth the wait!

  • How does Party City determine sizing information for Halloween costumes?

    Costume sizes are determined by the manufacturer, and because of this, sizing may vary slightly by costume. Many costume sizes run small. We suggest that you refer to the size chart provided and buy one size larger than normal. The best way to ensure a perfect fit is to visit your local Party City store and try on the costume. Avoid peak hours if you can!

  • Does Party City sell Halloween contact lenses?

    Party City doesn't sell Halloween contact lenses directly, but we do have an affiliate relationship with Scary Lenses where you can find hundreds of Halloween-themed contact lenses including Colormax, Gorthika, Venus, and more.