Customer Service

Shipping Information

Shipping from PartyCity.ca is FAST and easy!

Party City ships orders to all Canadian Provinces and Territories via Canada Post and DHL Express.

  • Orders are shipped from our warehouse in Illinois, USA.
  • Shipment confirmation email will be sent once the order clears customs.
  • Days indicated are business days, Mon–Fri only.
  • There is no Saturday or Sunday delivery.
  • The day your order ships & the day your order is recieved does not count as a time–in–transit day.

DHL Express:

  • Deliveries are made all across Canada within 2 to 5 business days.

Canada Post:

  • Refer to our Standard Shipping In–Transit Map below to see how long it will take to receive a package.
  • Deliveries are made within 3 to 10 business days.

Standard Shipping In–Transit Map
If you have any questions please use our Contact Us Form.