The product was great! My son loves it. The issue I had was with shipping. I immediately received an email that it was being shipped but two days later it still had not actually been shipped. When it finally got to my city the day before I needed it, it got put on the wrong route. I had to go track it down and pick it up across town so my son would have it when I needed it. Something needs to change to make your shipping more reliable. Changing from UPS to USPS halfway to my house was a rotten idea.